terms & conditions

at the loft beauty rooms
be your own kind of beautiful

Cancellation Policy

48 hour's notice is required to cancel an appointment to avoid being charged.

Patch Testing

A patch test is required for all eyelash or brow tints, Lash Lift and express lash extensions. This must be carried out in the salon at least 48 hours prior to treatment.

Covid guidelines require us to carry out new patch tests no less than 2 weeks after a positive PCR test, as well as after first & second vaccines to ensure no sensitivity has developed.


Prices are correct at the time of publishing. We welcome cash, debit or credit card payments.

Gift Vouchers

Gift vouchers can be purchased for specific treatments or monetary value of your choice. These will be valid for 12 months from the date of purchase & can be post dated if being bought in advance for a birthday or Christmas.


Parking Eye cameras are in operation in the main car park. These allow for 3 hours free parking between 7am - 7pm. If you are going to be on site for longer than 3 hours, simply give your car registration number to a member of staff in the salon, cafe or hairdressers & we will register it on the system to exempt you from any charges for the day. 

The Loft Beauty Rooms
Orton Grange

Call us: 01228 712827


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Opening hours

Monday9am - 5pm

Tuesday9am - 5pm

Wednesday9am - 6pm

Thursday9am - 7pm

Friday9am - 6pm

Saturday9am - 3pm


We kindly ask that mobile phones are switched to silent so as not to disturb any treatments.

Please note that an additional 15 minutes is
added to booking time for facial and massage
treatments to allow for consultation & change